industrial chemicals & equipment limited
 
07771 666 555
020 83 999 333
020 83 999 555
info@icewww.com
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you're in: Home Privacy Policy

Privacy Policy
We totally respect our customers' privacy and want you to be confident in accessing and using this website. We therefore confirm the following:

Personal Information
Other than order details and enquiry forms you submit to us, we do not keep a database of customers' personal details. Any information we require to process your order or to contact you regarding any aspect of it will not be sold, shared, used to send marketing emails or disclosed to any third party. 


EU - GDPR General Data Protection Regulations
Industrial Chemicals & Equipment Limited will be what's known as the 'Controller' of the basic personal data you provide to us. This information is limited to just your name, address, email, telephone number, order details, queries or quotations.

Why we need your data

We need to know your basic personal data in order to process your orders, provide you with quotations or to reply to your enquiries. We will not collect any other personal data from you.

What we do with your data

All the basic personal data we collect is processed only by our staff in the UK. Whilst this information can also be located on servers within the USA & European Union, no 3rd parties have access to your personal data.  

How long we keep your data

We are required under UK tax law to keep your basic personal data (name, address, contact details etc) for a minimum of 6 years after which time it will be destroyed. We also need to keep this data in case of claims or litigation you or we may need to instigate or defend.

What are your rights

If at any point you believe the information we possess on you is incorrect, you can request to see this information and have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, please email us a info@icewww.com. If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner's Office https://ico.org.uk/

Financial Information
We use PayPal to process your payment via this website but do not have access to any of your financial details. This website simply operates as a gateway to PayPal at the payment stage and therefore your details remain secure and protected by their 128-bit industry-standard Secure Sockets Layer (SSL) technology to provide encryption of personal information such as your name, address and credit card details. 

Cookies
A cookie is a piece of data stored locally on your computer and contains information about your activities on the Internet. On our website, we use cookies to track users' progress through the site, allowing us to make improvements based on usage data. The information in a cookie does not contain any personally identifiable information you submit to our site. Once you close your browser, our access to the cookie terminates.

Web Statistics
We use log files generated by our web servers to analyse site usage and statistics but the files do not identify any personal information. Log file analysis helps us to understand usage patterns on our website and to make improvements to our service.

Links to other websites
This site contains links and references to other websites. Please be aware that this Privacy Policy does not apply to those websites and we encourage you to read the Privacy Policy of every website you visit.

Contact
If you have any questions regarding our privacy policy, please email us at
info@icewww.com or write to us at:

Industrial Chemicals & Equipment Limited

Unit 12, Barwell Business Park
Leatherhead Road
Chessington
Surrey KT9 2NY
 

Copyright ICE Limited 2018   


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